Meet our team

Interests:

• Life drawing
• Jazzercise
• Bee Keeper

What is your day to day role?

Having joined the company back in 2013, I now oversee the day to day running of the company with the support of a great team.  No two days are the same; whether looking at financial information, developing new tuition delivery methods or identifying new areas to support with online lessons.

What is your favourite part of the job?

Making a difference to someone’s life. Over the past nine years we have worked with lots of students who have been in situations where their education wasn’t in line with the norm. Finding a way of putting amazing teachers in front of them and delivering targeted learning has resulted in students achieving their true potential which may have otherwise not been possible.

What do you like doing outside of work?

My passion is food and drink having studied hospitality at university and having previously worked as a food buyer. In order to try and protect my waistline (usually unsuccessfully) I enjoy cycling and attempting to surf. I am also the chair of my daughter’s preschool committee.

What is your day to day role?

As the Director of Studies, I support teachers, observe lessons, and help create high-quality content. I review and expand the curriculum to meet students’ needs and align with national standards. My role focuses on ensuring effective teaching, continuous improvement, and a positive learning experience for every student.

What is your favourite part of the job?

My favourite part of the job is seeing students grow in confidence and achieve their goals. Whether it’s through a breakthrough in a lesson or positive feedback from a teacher, it’s incredibly rewarding to know our work is making a real difference in their education and future.

What do you like doing outside of work?

I enjoy spending time with my family and taking trips to the coast. I like to stay active and enjoy sports such as football, paddleboarding, and going on bike rides.

What is your day to day role?

A large portion of my working week involves having discussions with Schools and Parents to understand how TLC LIVE can tailor our bespoke flexible services to meet their needs, and the learning needs of their students. In addition, I am continuously reviewing business development and marketing strategies to make sure TLC LIVE are reaching the people most in need of our services.             

What is your favourite part of the job?

Schools and parents that enquire about online tutoring often have challenges due to their schedule, finances, or the individual learning needs of their students/children. My favourite part of my job is the relief we bring when explaining how flexible and accommodating the TLC LIVE services are, and how we can help overcome those challenges. It is a very rewarding feeling being able to provide essential bespoke services in such an important industry.

What do you like doing outside of work?

Outside of work I enjoy following a range of sports including Football, Rugby, and Cricket. Being a Tottenham and England fan means I have not had much to celebrate over the years! I love to spend time with my family and friends and having new experiences.

What is your day to day role?

Maintaining relationships with existing accounts as well as building new relationships with schools and Virtual Schools. Ensuring we have an understanding of what each account wants for their individual students and fulfilling this by delivering an individualised and tailored lesson plan to suit their needs.

What is your favourite part of the job?

When accounts return to us again and again, and also seeing students achieving their goals.

What do you like doing outside of work?

Playing netball and surfing.

What is your day to day role?

Ensuring we’re meeting the needs and demands of the schools we’re working with. Discussing the various options and pricing structures to ensure schools are happy and get the best value for money, year after year.

What is your favourite part of the job?

My favourite part of the job is receiving positive feedback from both schools and the students; it lets me know that we are making a positive impact.

What do you like doing outside of work?

Following my beloved Chesterfield FC around the country and keeping active and travelling.

What is your day to day role?

Managing and creating new relationships with my accounts. I look after the whole process of a student being referred with us from start to finish. I speak to school contacts, local authorities and carers daily, to ensure we are meeting their needs doing everything we can our end to help best engage each individual with us.

What is your favourite part of the job?

Networking to build relationships up with my contacts and hearing the success stories that come from each student.

What do you like doing outside of work?

I love to travel so you will probably catch me on a long weekend away!

What is your day to day role?

Overseeing all Marketing activities; from market research and campaign planning and delivery to analytics and reporting.

What is your favourite part of the job?

My favourite part of the job  is seeing a campaign come to life—from the initial idea to its full execution. There’s something really rewarding about being part of that creative journey. I especially love that my work allows me to champion the importance of accessible education and help bring that message to the forefront in a meaningful way.

What do you like doing outside of work?

Outside of work, I enjoy staying active—whether that’s going for a run or going to the gym. I also love trying new restaurants with my friends and family!

What is your day to day role?

Assisting in all Marketing activities, including; content creation, email marketing, social media and website updates.

What is your favourite part of the job?

I love the creativity that comes with creating compelling copy for our email marketing campaigns—finding just the right words to engage and inspire our audience. I also really enjoy diving into website audits and edits, constantly looking for ways to enhance user experience and make our online presence more dynamic, intuitive, and exciting.

What do you like doing outside of work?

Outside of work, I love getting stuck into anything creative—especially crafting. I enjoy making candles and jewellery, and there’s something really satisfying about bringing those little projects to life. I’m also a big fan of Dragon’s Den—I never miss an episode!

What is your day to day role?

As Operations Manager, I lead the operations team and act as a key point of contact between other departments ensuring clear communication regarding students and lessons. A big part of my role involves delegating tasks fairly across the team and offering support wherever it’s needed. I also collaborate closely with other teams to improve internal processes and ensure everything runs smoothly for our students, teachers, and customers.

In addition, I am also the Designated Safeguarding Lead. This means I’m the first point of contact for any safeguarding concerns raised by our teachers or customers. I work directly with customers, carers, and students to make sure any issues are addressed quickly and sensitively.

What is your favourite part of the job?

No two days are the same — I enjoy the variety and the chance to make a real difference each day.

What do you like doing outside of work?

I love to travel and experience new cities, cultures, and cuisines. I also enjoy reading and I like to spend time with my family and friends whenever I can.

What is your day to day role?

My day-to-day role consists of making sure all lessons run smoothly and keeping track of students’ attendance.

What is your favourite part of the job?

That everyday is different and I love communicating with all the carers!

What do you like doing outside of work?

I love meeting up with my friends and going on holiday!

What is your day to day role?

My day-to-day role involves ensuring that everything runs smoothly. This includes booking students into classes and managing their calendars, monitoring the daily attendance, and logging it into our database.

What is your favourite part of the job?

My favourite part of being an Operations Assistant is supporting the team and helping things run smoothly. I enjoy being someone others can rely on, especially when unexpected challenges come up. I also really like problem-solving—whether it’s finding quick solutions in the moment or improving systems to prevent issues in the future.

What do you like doing outside of work?

Outside of work I enjoy going to the gym and staying active. I love to cook and spend time with my friends and family.

What is your day to day role?

What is your favourite part of the job?

My favourite part of the job is exploring and implementing new processes and strategies. I also enjoy seeing personal growth and progress within the team through supporting their professional development.

What do you like doing outside of work?

You can find me on the tennis court most weekends or in a pilates class! I like socialising outside of work and London is always my go to place for a day/night out.

What is your day to day role?

My role as Credit Controller involves invoicing, managing our accounts receivable, managing debtors and assisting with any specific accounts queries. The role also includes assisting our Head of Finance with the daily running of all Finance activities.

What is your favourite part of the job?

 enjoy providing support within the finance team but also building relationships with our customers, this enables us to provide access to an efficient and helpful finance process and hopefully generates confidence in the company as a whole.

What do you like doing outside of work?

I love the theatre and going to pub gigs or comedy nights, days out with the family, sightseeing and socialising with friends

What is your day to day role?

What is your favourite part of the job?

My favourite part of my role is supporting our teachers in doing theirs by providing support and training to them. We want all of our teachers to feel valued and enjoy their jobs, and I find it rewarding to be there for them, with whatever they need.

What do you like doing outside of work?

Outside of work I enjoy spending time with friends and family. I also like to read, play computer games and watch films.